Maitre’D POS is known for its ease of use, its ability to help restaurants increase sales and most importantly, assist them in providing outstanding customer service. Maitre’D POS offers specialized solutions for table service and quick service restaurants, bars, hotels and resorts. 

Maitre’D POS features: 

-Wireless handheld solutions complete with full POS functionality, manager functions, and inventory worksheets 

-Screen customization 

-Flexible configuration 

-Delivery & Dispatch module 

-Frequent Diner 

-Floor management 

-Web ordering interface 

-Central cashier configuration and/or server banking 

-Integrated credit/debit card processing (Dial-up or Internet) 

-Manager functions available on POS 

-Gift card and loyalty program interfaces 

-Supports many peripheral devices 

-Redundancy

 

Posera's Maitre'D system also uses a Touch Screen Format and includes features such as:
  • Point of Sale
  • Credit Card Processing
  • Time and Attendance
  • Limited Food and Beverage Management

In addition, Maitre'D also offers functionality specifically designed with Quick Service Restaurants in mind.

  • Support for multiple windows
  • Recall of first-in first-out orders
  • Modification of the order is possible at the cashier window
  • Tracks carryout orders using the dispatch screen
  • Updates the customer database
  • Customer's last order can be recalled automatically

Flexibility

Maitre'D Flexibility

 Maitre'D allows you to configure screens per employee or operation, including colors, menus and language.

Floor Management

Additional efficiency will be ensured by the software's ability to:

  • Manage the waiting list and distribute customers equally among staff and tables;
  • For ease-of-use, Maitre'D will show employees their sections only;
  • The "Status Indicator" indicates whether each table was serviced in time according to preset variables for each stage of service;
  • The floor plan can be displayed at each terminal as a screen saver.

Simplicity

Maitre'D Simplicity - Floor Plan example

Drag, drop, & Stretch functions allow you to easily create your floor plan.

Quick Service/Drive-Thru

Designed for quick, but effective operation, the fast food functions include 'Break-In' keys for multiple customer service and automatic combo discount detection. Speed of service reports will help make your business more efficient and profitable.

 

Handheld/Wireless Applications

The Maitre'D POS software is compatible with any standard handheld or wireless device that uses Microsoft operating systems.

Increase Efficiency

 Maitre'D offers order-taking at table side, manger functions and inventory functions to improve your operations.

Back Office -  Unparalleled optimization of information analysis

All Maitre'D solutions are seamlessly integrated, so the flow of data between the POS and the Back-Office is consistent and provides optimization of information analysis.  Integration is a key benefit for all of our customers, as it assures the accuracy of information and allows for real-time analysis that affects your bottom line.

Customized to Your Needs

Enough of the "one-size fits all" applications!  The Maitre'D Back-Office Suite can be specifically tailored to answer to your individual business needs, resulting in more efficient daily operations.  Regardless of company size, special configurable functions can be used to update all POS screens automatically while keeping tighter control over your business.

  • Unlimited reports on sales, labor and inventory
  • Employee classification
  • Several levels of security
  • Customize POS functionalities and screen appearance
  • Manage menu changes & regulate promotions

Intuitive

Maitre'D Back Office Suite

Maitre'D Back Office is rich in features and easy to learn with the help of colorful, descriptive icons.

Real-time Inventory Control

Fully integrated with the POS units, the Back-Office software is immediately up-to-date with inventory levels as they change and affect your bottom-line.  Set recipe quantities to minimize waste. It is even possible to take inventory count with wireless devices.

Better Cost Control

Maitre'D Inventory Control

Detailed menu costing functions will help you keep tight control over your food costs.

Cooking Schedule Projection Tool

This tool will help you manage menu items that require more time to prepare. It also updates in real-time, according to your sales and refers to last week's sales for total quantities sold.  There is no limit to the number of items that can be managed by this function.

Purchase Order Management

Add or modify a purchase order and receive merchandise in a few simple steps.  The PO Expert will suggest an order based on sales data from the past 8 weeks or based on a number of clients served or anticipated.  As this module is seamlessly integrated with our inventory module, you will surely benefit from increased efficiency.

Never Run Out

Maitre'D Scheduling Tool

With this innovative tool, you can efficiently manage menu items that require longer preparation.

Time and Attendance

Do away with punch cards and time sheets.  The functionality of the Back-Office application provides individual employee files that accurately log details for time and attendance calculation, labor scheduling and even tip declaration.  Information gathered from POS terminals reporting all employee activity allows users to benefit from tighter control over their employee management and reduce labor cost.  Maitre'D can also interface with other labor management software applications.

Scheduling Made Easy

Maitre'D Time and Attendance Application

This feature provides a graphical view of your employee schedule, making it easier to manage than standard timetables.

Report Center

Featuring a flexible Report Center that creates hundreds of precise reports in on of three languages, Maitre'D Back-Office chronicles sales, inventory, labor and electronic funds transfer in real-time.  You can now have a more relevant picture of your daily operations, and customize these reports to manage your restaurant more efficiently and to lower inventory and labor costs. 

Accounts Receivable

Maitre'D has accounts receivable functions that will allow users to create and manage house accounts easily and without third party intervention.

No Headaches

Maitre'D Report Center

Create report lists for key persons in the organization, enabling end-of-day reports to execute automatically.

Accessible at all times

Managers can spend more time on the floor with Auxiliary Back-Office access, providing them with the information and functions they need while they are in the Front of the House.  You can also use the Maitre'D application as an alternative desktop.  By doing so, you can restrict web surfing, save your employees from searching for information, and save on training costs while rendering any application accessible through a link, be it a website or an intranet site.

Spread the News

Maitre'D Back Office Accessibility Features

Give your staff full or restricted access to important websites or intranets via the Back-Office.

Fast Access Keys

Back-Office functions are readily accessible with the fast access keys.  Simply assign a configured code to certain functions, and later, when the code is entered, the Back-Office system will take the user straight to the application, with no navigation required.  The shortcut keys can provide quick and easy entry to everyday activities, including end-of-day, credit card batch closings, reports and back-up procedures, all while maintaining secure user restriction measures.

Time Saving

Maitre'D Fast Access Keys

Fast access keys act as shortcuts to any Back-Office functions you wish.

Full Documentation and Context Sensitive Help

As Posera believes in continuously providing customers with after-sale support that will allow them to reap the greatest benefits from our innovative software, full documentation on Maitre'D has been integrated into the software.  Also, context sensitive help will give you a quick response to your question without having research information in reference manuals.

Easy to Read

Maitre'D Posera Online Help Screen

Online help and context sensitive help is available to help you get the most out of your Maitre'D system.

Positouch, J2 and CRS 8800 terminals are examples of the different touch terminals you can use with Maitre'D.

Posiflex Terminal

The Positouch 1 by Squirrel

J2 Terminal

The J2 Terminal by Squirrel

CRS 8000 Terminal

The CRS 8800 by Squirrel